Delays impacting applications and screening reports

Incident Report for RentSpree

Resolved

Thank you for your patience. The delays with Tenant Screening and Applications have been resolved.

Posted Jan 13, 2026 - 08:45 PST

Monitoring

We are currently monitoring a fix for the delays impacting Tenant Screening and Applications. Users who were previously impacted will be notified once we confirm the issue is fully resolved.

If you would like to be updated once we confirm this is resolved, please use this link: https://share.hsforms.com/1OLctCsQ5QaClToI4MolKsw1swmx

Posted Jan 12, 2026 - 16:10 PST

Investigating

We’re investigating an issue with Tenant Screening and Applications that is impacting some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Thank you for your patience.

If you would like to be updated once the issue is resolved, please use this link: https://share.hsforms.com/1OLctCsQ5QaClToI4MolKsw1swmx

Posted Jan 12, 2026 - 12:59 PST

This incident affected: Tenant screening & other features (Tenant Screening).