Rental Application and Tenant Screening issues are being investigated

Incident Report for RentSpree

Resolved

We have identified the issue that impacts signing applications and viewing reports. A fix has been implemented, and reports should now be available. Thank you for being so patient while we resolved this outage!

Posted Apr 05, 2025 - 20:30 PDT

Monitoring

We have identified a fix for the error when signing applications and viewing reports. We will update our status page again shortly.

If you would like to be updated once the issue is resolved, please use this link: https://share.hsforms.com/1OLctCsQ5QaClToI4MolKsw1swmx

Posted Apr 05, 2025 - 20:17 PDT

Investigating

We have identified an issue that impacts signing applications and viewing reports. We are working with our development teams and partners to resolve the situation as soon as possible. Thank you for your patience!

If you would like to be updated once the issue is resolved please use this link: https://share.hsforms.com/1OLctCsQ5QaClToI4MolKsw1swmx

Posted Apr 05, 2025 - 17:52 PDT

This incident affected: Tenant screening & other features (Tenant Screening, E-Sign Documents).