Outage impacting applications and screening reports

Incident Report for RentSpree

Resolved

The Tenant Screening and Application issues have been resolved. Please refresh your browser window and try again. If you continue to experience errors after refreshing your browser, please get in touch with our Support team.

Posted Jan 12, 2026 - 11:43 PST

Identified

We’ve identified an issue with Tenant Screening and Applications that is impacting some users. We are working with our Tenant Screening partners on a resolution. We’ll share another update shortly. Thank you for your patience.

If you would like to be updated once the issue is resolved, please use this link: https://share.hsforms.com/1OLctCsQ5QaClToI4MolKsw1swmx

Posted Jan 12, 2026 - 10:09 PST

Investigating

We’re investigating an issue with Tenant Screening and Applications that is impacting some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Thank you for your patience.

If you would like to be updated once the issue is resolved, please use this link: https://share.hsforms.com/1OLctCsQ5QaClToI4MolKsw1swmx

Posted Jan 12, 2026 - 07:30 PST

This incident affected: Tenant screening & other features (Tenant Screening).